Get in Touch With Us

Got a question about one of our reviews, spotted something that needs updating, or just want to tell us what would make this site more useful? This page covers the best way to reach us and what you can expect once you do.

How to Get in Touch

Email is the best way to reach our editorial team. We read every message that comes in and try to reply within a couple of working days, though it can take a little longer during busier stretches. A short note on what your message is about helps us route it to the right person and get back to you faster.

What We Can Help With

• Questions about our rankings — If you want more detail on why we rank one book above another, or how a particular offer works, ask us and we will explain our reasoning.
• Corrections — Offshore sportsbooks change their bonuses, payout methods and terms without much notice. If you've noticed something on our pages that looks out of date — a rollover figure, a crypto payout time, a licensing detail — let us know so we can check it.
• Feedback and suggestions — Want us to cover a particular sport, banking method, or a book we haven't reviewed yet? We take reader suggestions seriously when planning what to cover next.
• Partnership or editorial enquiries — If you represent a sportsbook, an affiliate network, or another site and want to discuss working with us, introduce yourself and let us know what you have in mind.
• Concerns about gambling harm — If you or someone you know is struggling with betting, tell us in your message and we will point you toward support resources. We can also repeat that guidance here: if gambling stops being fun, or you're betting more than you can afford to lose, contact the National Council on Problem Gambling helpline at 1-800-GAMBLER for free, confidential support.

What This Site Does and Doesn't Do

Before you write in, it helps to know what we can and can't help with. We review and compare offshore sportsbooks — books licensed outside the US, typically out of Curaçao, Panama, or Costa Rica, that accept US players even though no US state regulates them. We can answer questions about odds, market coverage, bonus terms, payout speed, and banking options including cryptocurrency. What we can't do is resolve individual disputes you have with a sportsbook, guarantee that any book will pay out, or offer legal or tax advice — for either of those, a licensed attorney or tax professional in your state is the right call, not us.

We also can't confirm whether betting with an offshore book is legal in your specific state. That status varies, sits in a genuine grey area for US bettors, and carries none of the player protections that come with a state-regulated operator — no guaranteed fund segregation, no state dispute resolution process, nothing backing a payout if a book decides not to honor it. Checking your own state's current laws before you sign up anywhere is on you, not on us.

After You Send a Message

A real person reads and responds to every message — we don't rely on automated replies to stand in for an actual answer. If your enquiry touches on something covered in one of our reviews, such as our guide to trusted non-GamStop casinos in the UK, we'll point you to the relevant page rather than repeat it here.

We aim to keep every page on this site accurate and current, and reader corrections are a genuine part of how we do that. If something we've published affected a decision you made — for better or worse — we'd like to hear about it.

Before You Contact Us About a Bet

If your message is about a specific wager, bonus, or withdrawal issue with a sportsbook, it helps to have your account details, the date of the transaction, and any support correspondence with that book ready to reference — we can offer general guidance, but we're an independent review site, not the operator, and can't intervene in an account dispute on your behalf.

One more thing worth repeating: betting involves real risk of losing money, and offshore books carry the added risk of delayed or refused payouts since they sit outside US state oversight. Nothing on this site, including anything we say in a reply to your message, is a guarantee of winnings or a recommendation to bet more than you can afford. This site is intended for people of legal betting age in their jurisdiction — 21 or older in most US states — and none of our content is meant for anyone under that age.