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Lost Luggage

Less lost luggage at the airport

An airline initiative to reduce the number of stray bags WAITING to see if your checked bag will bump down the carousel and join you at your destination is one of the enduring anxieties of air travel. Though the number of “mishandled” bags—an industry term meaning lost or misplaced—is at …

What to do when your checked bag is lost

You’ve probably been there: waiting at the baggage claim carousel, while other folks from your flight grab their bags, the claim area empties, the conveyor stops, and still no bag. As long as airlines have been checking baggage, they’ve been sending a few somewhere other than where they were supposed …