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booking trips

More travelers turn to concierge services

September 29. 2012 – Ed Nawotka can’t stand being put on hold when he’s making travel arrangements. So he’s decided to pay someone to do it for him. Nawotka, a Houston resident, uses MyAssist, a personal concierge company specializing in travel. When a flight is delayed or he can’t get …

Are Travel Agents Back? – NYTimes.com

THE complimentary wine and fruit platter was sent up to Jessica Griffin and her family moments after they strolled into their roomy suite. They were accompanied by a bellhop who placed their bags near a tidy crib made up with luxurious, high thread-count sheets for Ms. Griffin’s 1-year-old daughter. The …